march, 2019

12mar6:00 pm8:30 pmCustomer Experience (CX) and Technology

Event Details

“You’ve got to start with the customer experience and work back toward the technology – not the other way around.” – Steve Jobs

Customer experience (CX) is defined by interactions between a customer and an organization throughout their business relationship. An interaction can include awareness, discovery, cultivation, advocacy, purchases, and service. If you want your customers to stay loyal, you have to invest in their experience!

Join us for a discussion on how technology plays a role within the customer experience.

Will Alexander

Will Alexander

Our distinguished executive panel will be moderated by Will Alexander, VP of Information Systems, Procurement, and Energy Management at RaceTrac Petroleum.  Mr. Alexander will lead a lively discussion on Customer Experience innovation, best practices, and showcasing tangible results that can deliver a transformative experience for your customers. 

Panelists

John Trainor

John Trainor

CIO, Aaron's

Nick Costides

Nick Costides

President, UPS

Geoffrey Bessin

Geoffrey Bessin

Chief Evangelist, Intuiface

Sponsors

Board Event Leads

Jennifer White

Jennifer White

ATP, Board Member

Will Alexander

Will Alexander

ATP, Executive Advisory Board

Heather Thompson

Heather Thompson

ATP, Board Member

John Trainor

John Trainor

ATP, Executive Advisory Board

Time

(Tuesday) 6:00 pm - 8:30 pm

Location

Roam Perimeter Center

1151 Hammond Dr #240

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